Delivery Policy

We deliver Island-wide

 

DELIVERY TIME

Estimated delivery time is between 4 to 14 business days.

You will receive a tracking number via email to track the progress of your package.

If you do not receive a tracking number, please email our customer service team at international@arienti.lk.

 

DELIVERY FEES & TAXES

International shipping is calculated based on several factors, including the weight of the items and the destination country.

International shipping charges will be calculated and confirmed during checkout based on the items you are purchasing and your shipping destination.

Shipping charges do not include any applicable import taxes or customs duties for your order. You are responsible for the payment of any applicable taxes and duties at the time of delivery.

We must declare the exact value of all products ordered and mark them as "Commercial." The law prohibits us from marking any order as a "gift," even if you are placing an order with the intention of sending a gift to a recipient. Please check with your country's customs service for further information.

Customs inspections may result in delivery estimate delays.
Failure or refusal to accept the goods will result in the goods being destroyed, and purchases are strictly non-refundable.